Legal Info

When you visit any website, it may store or retrieve information on your browser, mostly in the form of 'cookies'. This information, which might be about you, your preferences, or your internet device (computer, tablet or mobile), is mostly used to make the site work as you expect it to. You can find out more about how we use cookies on this site, and prevent the setting of non-essential cookies, by clicking on the different category headings below. However, if you do this then it may impact your experience of the site and the services we are able to offer.

www.decorezerva.gr is the online store for the exhibition and distribution of products through the internet of the Greek company «Deco Rezerva art & hobby paints», located at 31 Peristeri, Ethnarchou Makariou, Greece, in Greece (ID No: 106618521 / A Peristeri) . Before entering the online store and browsing our site, we invite you to consult the following terms and conditions, which are specifically applicable to the use of the Deco Reserve online store, located at www.decorezerva.gr. Make sure you agree to the following terms and conditions because your transaction with us through the above-mentioned www.decorezerva.gr website is governed by the following terms and your transaction with us implies acceptance of these terms.


Deco Rezerva art & hobby paints reserves the right to unilaterally modify or renew the present terms and conditions of transactions made through its online store. Deco Reserve art & hobby paints undertakes to inform users about any modifications as well as any changes through the website of this e-shop. It is clarified that changing terms does not take orders that you have already done.


Deco rezerva Art & Hobby Paints is committed to the completeness and validity of the information on www.decorezerva.gr, both in terms of the existence of the essential characteristics that are described for each product in its possession, as well as the the accuracy of the information regarding the services provided by Deco Rezerva art & hobby paints, subject to any technical or typographical errors that have been avoided or have occurred inadvertently or due to any downtime of the site due to force majeure.


Deco Rezerva art & hobby paints guarantees timely information to final consumers about their unavailability. The Deco Rezerva art & hobby paints online store is not responsible for any technical problems that may arise to users when attempting to access and during the site and which are related to the operation or compatibility of their own infrastructure using the website. Deco Rezerva art & hobby paints also have no responsibility for acts or omissions of third parties and in particular unauthorized third party interventions in products and / or services and / or information made available through it.


The website www.decorezerva.gr is the official website of Deco Rezerva art & hobby paints. All the content of the web pages posted by Deco Reserve art & hobby paints, including images, graphics, photographs, designs, texts, services and products, are the intellectual property of Deco Rezerva art & hobby paints and are protected under the relevant provisions of the Greek law, European law and international conventions. The names, images, logos and distinctive features representing Deco Rezerva art & hobby paints and / or its online store and / or third parties affiliated with them as well as their products or services are exclusive trademarks and distinctive features of Deco Art / hobby paints and / or www.decorezerva.gr and / or third party third parties and are protected by Greek, Community and international trademark laws and industrial and intellectual property and unfair competition. In any case, their appearance and exposure to www.decorezerva.gr should in no way be construed as a transfer or assignment of a license or right to use them.


Users of the www.decorezerva.gr websites accept that they will not use these and the online store of Deco Rezerva art & hobby paints for sending, publishing, sending by e-mail or otherwise transmitting any Content is illegal, harmful, threatening, offensive, defamatory, defamatory, defamatory, vulgar, obscene, libelous, violation of someone else's privacy, showing empathy, or racial, national or other discrimination, (such as inside information, proprietary and confidential information obtained or disclosed as part of a business relationship or covered by confidentiality agreements), violates any patent, trademark, trade secret, copyright or other proprietary rights of third parties, contains software viruses or any other codes, files or programs designed to cause interruption, damage , destruction or interference with the operation of any software or computer hardware intentionally or unintentionally violates applicable Greek and Community law and its provisions may interfere with third parties in any way and any content used to collect or store user personal data.


Deco Rezerva art & hobby paints recognizes the importance of the security of your Personal Data and your electronic transactions and takes all the necessary measures, using the most modern and advanced methods, to ensure maximum security. All information that relates to your personal information and your transactions is secure and confidential. The security of the Deco Reserve art & hobby paints e-shop is achieved by the following methods: Customer Recognition The codes used to identify you are two: the E-mail or username and the Personal Security Password, which each time you enter them give you access with absolute security to your personal information. You have the ability to change your Personal Security Password and your e-mail address as often as you like. The only person who has access to your information is you through the above codes and you are solely responsible for maintaining the secrecy and hiding it from third parties. In case of loss or leakage, you must immediately notify us, otherwise the Deco Rezerva art & hobby paints online store is not responsible for the use of the password by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid the use of the same and easily detectable codes (e.g., birth date). We also recommend that you use not only letters and numbers but also symbols and password creation. Ensuring the Privacy of Your Personal Data Transmission To ensure the confidentiality of data transfer, we use the SSL-128bit encryption protocol. The system has been certified by Verisign, which specializes in transaction security issues. Firewall Access to Deco Reserve systems arts & hobby paints (servers) is controlled by a firewall, which allows for the use of specific services by customers / users, while at the same time prohibiting access to systems and databases with confidential data and company information. Encryption The Deco Reserve art & hobby paints system first deciphers the information it receives using the same key (pre-determined by the start of your connection to the service) and then processes them. Deco Rezerva art & hobby paints systems send you information by following the same encryption process. Anywhere on the site you enter personal data (password, addresses, phones, credit cards, etc.) there is 128-bit SSL encryption. Encryption is essentially a way of encoding the information until it reaches its intended recipient, which will be able to decode it using the appropriate key. When ordering and when the user / customer is logged in with their username and personal code at Deco Reserve art & hobby paints, all communication between your computer and Deco Reserve art & hobby paints systems is encrypted using a key 128bits. That is, whenever you send information to the system, your browser first encrypts it withuse a 128-bit key and then send it to the system The Deco Rezerva art & hobby paints system first deciphers the information it receives using the same key (pre-determined by the start of your connection to the service) and then processes them. Deco Rezerva art & hobby paints systems send you information by following the same encryption process. Trading Confidentiality Confidentiality is self-evident. The same basic principles governing classic transactions also apply to e-commerce. All information transmitted by the user / member in Deco Rezerva art & hobby paints are confidential and Deco Rezerva art & hobby paints has taken all necessary steps to use them only to the extent necessary in the context of service . Some of the measures taken are the following: Only authorized employees have access to your transaction information and only when necessary, e.g. to handle your requests. Deco Rezerva art & hobby paints does not disclose the details of clients and their transactions unless it has written authorization from you or is required by a court order or decision of another public authority. In the event that Deco Rezerva art & hobby paints uses third parties to support its systems, it ensures secrecy. Without prejudice to the provisions of Chapter 7 on Privacy, you may request that any information be retained for you and may be corrected if you can substantiate the existence of an error. For your own security, you should also handle all information provided through the service as confidential and confidential and not make any disclosure to third parties.


During your visit to www.decorezerva.gr you may be asked to provide personal information about you (name, surname, e-mail address, product shipping address, etc.), as a rule to process your orders or for to provide our services. We will never ask for racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, social welfare, erotic life, criminal prosecutions and convictions, as well as participation in allied associations. any personal data you declare anywhere on the pages and services of the www.decorezerva.gr website are strictly for the sole purpose of dealing with you, improving the services provided and ensuring the operation of the service and must not be used by anyone (except as provided by law to the competent authorities). In any case, employees of Deco Reserve art & hobby paints who have access to your personal data are specific and unauthorized access to your personal data is prohibited. Any reasonable measure to secure your data has been taken. Your personal information in extremely rare and special cases may also be disclosed to Deco Rezerva art & hobby paints companies, in order to support, promote and execute your business relationship with us, but always under conditions that ensure that the your personal information does not undergo any unlawful processing. For any questions or suggestions or statements related to these issues, please contact us by using the special contact form provided. At any time, the user retains the right to update or object to the further processing of his or her data in accordance with applicable laws on the protection of personal data. Security Officer and Personal Data Responsible: Papakonstantinou Konstantinos. GDPR (General Data Protection Regulation) is a new EU directive that brings about significant changes in data security and privacy. Its official launch is set for May 25, 2018. It updates the existing Data Protection Directive in 1995, and is more limited than the one existing by the flexibility of the different approach / implementation by each EU country. the core of simplification, consolidation and updating of procedures for the protection of personal data and sensitive personal data. More information can be found on the official website on the directive at www.eugdpr.org Our company will report violations of personal data to the Data Protection Authority (DPA) within 72 hours of becoming aware of it. You may at any time wish to delete your account yourself and the information you have entered through the link https://www.decorezerva.gr/en/module/generaldataprotectionregulation/change


On the shelves of our online store you can find about 7,000 hobby-handicraft & painting products. To facilitate your search, we have divided our products into 20 core categories. Each category has a subcategory tree that appears in the left column of your screen. Our goal is to get to the final product with 3 clicks. If you are looking for something specific, use the "smart" quest that will take you straight to your choice. "Deco Rezerva art & hobby paints" makes every effort to provide high quality services. However, errors can not be ruled out in prices and secondary products and it can not be ensured that there will be no interruption of the website or "human" errors when updating / listing the price of a product. For security and market efficiency, we invite you to find out that a product is offered at an abnormally low or high price compared to its market value before proceeding with its order to contact the Customer Service at (+30) 210 5714712 or via the online form post on the site. We also encourage you to visit the Help & Terms of Use section before purchasing from our online store where you will find useful information about the process and how to buy products. Once you have registered your order, you will receive an automated e-mail stating the details of your order. After processing the order from Deco Rezerva art & hobby paints, you will receive the second and confirmatory e-mail with the products that will be sent to you. From this point on, the contract between us is concluded. In the event that a pending order occurs, we will contact you at the telephone numbers you gave us when registering or registering the order on our site. There is no way to disable these updates, the shipment of which is a prerequisite for the correct development of your order. These emails invite you to make sure they can reach you and keep them throughout our transaction. It is your responsibility, in case you do not receive the relevant e-mail, in accordance with the general terms and conditions governing our transactions, to inform us without delay. Your products will be delivered as soon as possible and in any case within a period not exceeding five days from the date of conclusion of the contract.


You have the right to return the products you have purchased and ask for their replacement (a) in all cases where wrong products or products of poor and defective quality (mistakes in receiving the order, pricing, shipment, damaged during shipment, bad packaging, etc.). In all these cases, the customer has the option of either not accepting receipt of the product at the outset or, after receiving, return the product within 20 days of delivery. In any case, the products must be returned in excellent condition, in the condition received by the customer, complete and without damage and the packaging of the product is the one that normally accompanies the product and is in perfect condition. If they are not returned within 20 days then Deco Rezerva art & hobby paints may not accept any refund and replacement. In any case, and in all the above cases, the maximum repayment period for replacement may not be extended beyond twenty (20) calendar days from the date of receipt. In addition, in all cases, the product to be replaced must be accompanied by the original proof of purchase. In all the above cases, the products to be replaced must be in the condition received by the customer, complete and without damage, and their packaging is the one that normally accompanies the product and is in perfect condition, together with all the documents which accompanied the product (eg DAT, Retail and so on). Before returning, it is advisable to consult with Deco Reserve art & hobby paints online store. In any case, return and replacement is possible under the following conditions: - contact the same day or next business day with the Online Store - the product has not been used - the product is accompanied by all necessary documents proving the transaction (eg DAT, Retail and so on) - There are no returns on wet items (colors etc, napkins, brushes).


Without limiting the provisions of Article 9, cancellation of the order may be made in the following cases: Before completing the order, during the online ordering process you can go back and remove the quantities of products from your shopping cart by clicking on the "remove" button. If the online order has been completed but the product has not yet been shipped you can call (+30)210 5714712 and one of our partners will take over the cancellation of your order.


a) Payment upon receipt of your order at your place (cash on delivery): Pay your partner to us by delivering your order at your place. Payment method for cash is valid for all cities. According to the applicable tax provisions, documents worth more than € 500 (VAT included) to individuals (Retail Receipt) and documents worth over € 500 (before VAT) to professionals / businesses (Sales Invoice) should be repaid ONLY with the following ways:     Deposit / transfer to a bank account (after contacting the store)     Discount your order on one of the following Bank accounts that we cooperate with in contact with the store (remittances through non-co-operating banks are charged with € 3 shipping costs):

Alpha Bank: GR 1601401750175002002003454

National Bank of Greece: GR 5601101640000016464661848

Eurobank: GR 1602600090000870201395493

Beneficiary: Papakonstantinou Konstantinos of Lazarus and send us a copy of the bank payment order by mail at info@decorezerva.gr, indicating your order number so that it can be easily and quickly identified. Upon receipt of the copy of the bank payment order, we initiate your order. b) Receipt and payment of your order at the nearest Deco Rezerva art & hobby paints: In the final stage of completion of the order select the "Receipt from store" in the Shipping Method.


The product policy of Deco Rezerva art & hobby paints is the same in all our distribution channels: shop, online store. However, in selected products we created the so-called 'WebOffer' offers, where their online store price differs from other distribution channels and is only applicable to purchases via this e-shop and sent either to your place or to a store of your choice for pickup. In any case, although we make every effort to accurately list the items and prices we quote in our online store, we can not rule out the possibility of typographical or technical errors in prices and paper products. For this reason, we recommend that you also contact "WebOffer" offers before each payment and complete your order to contact us for confirmation of this price with our Customer Service at 210 5714712 or via the e-mail form on the website.


Checkout: When you place your order, you receive the following message (example): "ORDER YOU COMPLETED. THANK YOU. Your order number is 71243. Please check your e-mail. We have sent you a confirmatory e-mail with the details of your order. " Dates and delivery times: The delivery days are from Monday to Friday from 9.00 am to 18.00 pm Delivery option on Saturdays (if requested in order comments, 3 € extra charge)


Your order may be delayed for the following reasons: The product has been delayed by our supplier: In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers either domestic or international. However, there are cases where an order may be stuck in the customs office or in the carriage, so we do not have it in our warehouses when we count. In such a case, we will contact you to ask if you would like to deliver your order without this product or suggest an alternative. This item will be sent to you immediately after we have received it in our warehouses. The product you ordered has already been removed and is unavailable: Among the 7,000 products we exhibit in our online store, there are rare cases where their supplier suddenly and unannouncedly announces that they are removing them. In this case an employee of our company will contact you directly to give you all the alternatives. During periods of extreme weather or strikes, and in any case of force majeure, which may affect the delivery and delivery of your order. If it is impossible to communicate with you by phone and / or e-mail (if there is a problem with your order, either in relation to the product or in connection with the payment) because your data that you have entered are not properly updated. In any event, the delay shall not exceed thirty days from the date of conclusion of the contract. 16. NEWSLETTERS 1. Deco Reserve art & hobby paints at regular intervals sends informative email. 2. The Deco Rezerva art & hobby paints are not responsible if the newsletter is not delivered to their destination, although they make every effort with the ISP's (Internet Service providers) to deliver 3. The newsletter may end up in the spam folder, so please check regularly that it is not stored there. 4. Place the news Deco Rezerva art & hobby paints on your safe list 5. In case you wish to no longer receive a newsletter or wish to be totally removed from the Deco Rezerva art & hobby painting system, you can inform us using the site's contact form. 6. The store uses a 3rd party company to track down the newsletter recipients. It does not deliver to third parties information about name, surname, home address 7. Information from Deco Rezerva art & hobby paints is only available if you choose it for as long as you like. Instead, if you have made an order at Deco Rezerva art & hobby paints, by using our site, we send automated email messages about the progress of your order. There is no way to disable these updates, the shipment of which is a prerequisite for the correct development of your order. These emails invite you to make sure they can reach you and keep them throughout our transaction. It is your responsibility, in case you do not receive the relevant e-mail, in accordance with the general terms and conditions governing our transactions, to inform us without delay.


These Terms of Use refer to product presentations and customer reviews, a Deco Rezerva art & hobby paint service. They do not cover the entire website www.decorezerva.gr, which has its own Terms of Use. By submitting your evaluation and presentation to www.decorezerva.gr, you agree and warrant that: The content of the presentation is your own creation and is not a third party intellectual property. The presentation does not contain abusive, religious or racial comments, insults to other members of www.decorezerva.gr and third party reviews, discussions about pirated software, illegal activities, or intentional misuse of the warranty and terms of use     Your scribes refer to the product of the evaluation, do not refer to the pricing of the product and are not misleading or are deliberate defamation. This presentation does not include email addresses, third-party personal information, phone numbers, shop links, malicious websites, or content sites that are not relevant to the presentation product     You are not posting multiple identical presentations (spamming).  You agree that Deco Rezerva art & hobby paints (including all executives, employees and associates of the company) is not responsible for any legal or otherwise matter, natural or legal, arising as a result of disregarding the above Terms of Use.     For each submission and evaluation you submit, you give Deco Reserve art & hobby paints the full ownership of this material to copy, modify, delete, adopt, publish, translate, use in any electronic or hard copy and sell , without having any intellectual property rights on it. Every presentation and evaluation can be used as Deco Rezerva art & hobby paints thinks. Deco Rezerva art & hobby paints has the inalienable right to change, modify or delete any form of material to be published on www.decorezerva.gr and its sub-pages, provided that it considers that its content is an abuse of the above Terms of Use.     Deco Rezerva art & hobby paints does not guarantee that you will always be able to modify or delete the uploaded material through www.decorezerva.gr. However, Deco Rezerva art & hobby paints has the right to remove or refuse the publication of a presentation and rating for any reason. By writing an evaluation or a presentation on www.decorezerva.gr you acknowledge that you are solely responsible for the scriptwriters and not the Deco Rezerva art & hobby paints. By providing your email address along with the presentation and evaluation of a product, you agree that Deco Rezerva art & hobby paints has the right to use it to communicate with you about the status of the presentation or evaluation and for other management purposes.